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Complain Management System (VCMS)
Category:
Software Development
Client:
Skills:
C#, ASP.NET, SQL
Completed On:
Projejct Details
Web based complain management system integrated with inventory and budget for MES.
Features
Officer/Applicant/NCO
Register as an applicant/user
Enter complain online
GE Admin/GE Operator/SDO
Manage complain – progress, follow up, resolve, complain slip
Add progress, follow up to the assigned task
Generate MES Complain Slip
Manage station user list
Sees Complain report by category, nature of works, unit, completion time
Maintain inventory/stock
DWCE/CMES
View system level entities related to budgeting like budget head, fiscal year etc that are coming from CSD
Add new budget to the system
Distribute budget among CMESs
View budget distribution and allocation done by CMES and GE
Distribute budget among GEs
View budget utilization done by GE